Returns & Exchanges

At Bay Smokes, we want you to be completely satisfied with your purchase. If your new fashion items don't fit or meet your expectations, you can return or exchange them within 30 days of delivery.

1

Initiate Your Request

Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.

2

Print Your Label

Once approved, download and print the pre-paid shipping label provided to ensure your package is tracked correctly.

3

Package Your Items

Place the unworn items with original tags still attached into the original shipping bag or a secure box of your choice.

4

Drop Off and Refund

Drop the package at any authorized carrier location; your refund or exchange will be processed within 5-7 business days of receipt.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing